Terms & Condition

Terms of Use &Service needs to be read, understood & agreed by a user before using our Mobile App / Website and initiating any kind of transaction with us. This web site, www.maxpaymoney.com is published and maintained by Maxpaymoney www.maxpaymoney.com and its Mobile App / Website is the flagship brand of Maxpaymoney Site and its Contents: Ownership All materials on this website, including audio, images, software, text, and icons (collectively "Content"), are protected by copyright laws. Users cannot use the Content, except as specified on the website. Users must follow all instructions limiting their use of the Content. Maxpaymoney owns or uses proprietary logos, service marks, and trademarks displayed on the website. Displaying them does not grant users any license to use them in any manner. Devices: Users must not use any robot, spider, or other automated device to monitor or copy our web pages or content without our prior written permission. Users must not use any device or routine to interfere with the proper functioning of our website or impose an unreasonably large load on our infrastructure. Transmitted Material Internet transmissions are not completely private or secure. All contents of this website belong to Maxpaymoney and are subject to its rights. Copying or printing any part of the contents without permission from Maxpaymoney is prohibited except for availing services by users for their convenience. Modifications Maxpaymoney reserves the right to modify these terms and conditions without notice, and any changes become applicable immediately upon posting. By continuing to use the website after any changes, users accept the new terms. Maxpaymoney may add, change, discontinue, remove, or suspend any content or features on the website, temporarily or permanently, without liability. To protect system security, Maxpaymoney may verify transaction authenticity, enforceability, and validity. Maxpaymoney Recharges Maxpaymoney is a reseller of prepaid and postpaid mobile and DTH services provided by telecommunications and DTH service providers or their distributors/aggregators. Maxpaymoney does not provide any warranty or guarantee for the services and is not liable for any breach of contract by the service provider(s). Disputes about the quality, minutes, cost, expiration, or other terms of recharge should be resolved directly between the user (or recipient) and the service provider. Aeps Payouts Remittance a) Maxpaymoney is not responsible for any delay in Payout remittance services due to reasons attributable to the Bank/ NPCI/ RBI or any statutory/governmental authority. b) The User agrees to be bound by all the terms and conditions applicable to Maxpaymoney in its agreement with the Bank/Service Provider for Payout remittance services. c) Maxpaymoney trusts that the KYC provided by the User is duly self-attested, true, and authentic. d) The User must ensure that the payout with which they upload their wallet with Maxpaymoney is not obtained from the proceeds of any crime. e) For any APP issues/queries, the User should contact Maxpaymoney only through email, and Maxpaymoney will aim to resolve the issue within 48-72 working hours. No phone calls for issues/queries will be entertained. f) payout transfer to a bank has a monthly transaction limit that will be finalized by Maxpaymoney for Premium Subscription Plan for domestic payout. To learn more about the premium subscription plan for payout transfer, the User can email Maxpaymoney at info@maxpaymoney.com. The User's obligations include: a) The User shall access the site only for lawful and specific purposes and shall comply with all applicable laws, statutes, and regulations in connection with the use of the website. b) The information provided by the User in the registration page must be complete and accurate. Maxpaymoney reserves the right to disclose any information as it deems fit and necessary to comply with any applicable law, regulation, legal process, or governmental request. c) User may only use this service to make legitimate payouts. d) The User confirms that they are 18 years of age or above and have the legal capacity to enter into an agreement with Maxpaymoney. The User is responsible for the security of their password and all transactions undertaken using their password through Maxpaymoney's service. Maxpaymoney will not be responsible for any financial loss resulting from the misuse of the User's ID/password/credit card details/debit card details/bank account details for making service on/from the website. e) The User must avoid double booking by checking the respective account details from the transacting bank or speaking to customer care before attempting another transaction. Maxpaymoney will not be responsible for any transaction losses resulting from such double booking. f) The material displayed on the website may include technical inaccuracies or typographical errors. Maxpaymoney may make changes or improvements to the contents of the website at any time. g) Maxpaymoney does not warrant that the functions contained on the website will be uninterrupted or error-free, and errors or defects may arise during the normal usage of the website. Maxpaymoney will endeavor to ensure the User's fullest satisfaction. h) Maxpaymoney does not warrant or make any representations regarding the use of the material on the website in terms of correctness, accuracy, reliability, or otherwise. i) Maxpaymoney does not accept any responsibility and will not be liable for any loss or damage arising out of or in connection with the User's ability/inability to access or use the website. Force majeure This clause in the terms and conditions of Maxpaymoney states that the company will not be held liable for any delays or inability to perform its obligations that are beyond its control, such as acts of God, fire, strikes, government or statutory authority actions, acts of terrorism, and other similar causes. In such cases, Maxpaymoney will not be held responsible for any loss or damage suffered by the user as a result of the delay or non-performance. This clause is a common provision in contracts that is intended to protect companies from liability for events that are beyond their control. Safety of data downloaded Yes, that is correct. The User is responsible for any damage to their computer systems or loss of data that results from the use of Maxpaymoney services, and Maxpaymoney will not be held liable for such damage or loss. However, Maxpaymoney will make its best efforts to ensure that the content on the website is free of any viruses or malware. Relationship This provision indicates that nothing in any agreement, terms and conditions, notices, or the use of the website by the user will be considered as a partnership between the user and Maxpaymoney. It further clarifies that no party will have the power to bind or act as an agent of the other party in any way. In simple terms, this means that the user and Maxpaymoney are not partners and do not have the authority to act on each other's behalf. Jurisdiction This statement means that Maxpaymoney does not accept any implied warranties that are imposed by laws of any jurisdiction or country other than where it operates its offices. Maxpaymoney believes that it should be subject to the jurisdiction of only the courts in Jaipur Raj, India, and not any other court in any other jurisdiction or country. This statement limits the legal jurisdiction of Maxpaymoney and specifies where any legal disputes should be resolved. Limitation of Liability This clause means that Maxpaymoney and its affiliated companies, officers, directors, employees or any related party shall not be liable to users or any third party for any indirect, incidental, special or consequential damages, or any loss of revenue or profits arising under or relating to these terms, the site or the offerings, even if they had been advised of the possibility of such damages. Maxpaymoney's maximum aggregate liability to the user for any causes whatsoever will be limited to the value of the transaction or Rs 500/- (rupees five hundred only), whichever is lesser. This limitation applies to any liability, whether arising due to negligence or other tort, breach of contract, violation of statute, misrepresentation, or for any other reason. Indemnification Correct, User shall defend, indemnify, and hold harmless Maxpaymoney and its affiliates, officers, agents, representatives and employees from and against all claims, lawsuits, actions, demands, liabilities, expenses (including fees and disbursements of counsel), judgments, settlements, and penalties of every kind arising from or in any way relating to: i. User’s breach/violation of any terms or conditions mentioned on this website. ii. User’s violation or alleged violation of any applicable law in relation to the use of this website. iii. Any act of fraud, negligence, misrepresentation by User. iv. Penalty, fine, or any charges imposed by any regulatory/statutory/governmental authority/Bank on Maxpaymoney with respect to any acts of commission or omission by the User. v. User’s performance/non-performance of his obligations under these terms and conditions. Dispute Resolution This clause means that if any dispute arises between the User and Maxpaymoney in relation to the use of the website or availing of Maxpaymoney services, the parties will first try to resolve it amicably. If the parties are unable to resolve the dispute within 30 days, then Maxpaymoney may refer the matter to arbitration. The arbitration will be conducted by a sole arbitrator appointed by Maxpaymoney, and the proceedings will be conducted in accordance with the Arbitration and Conciliation Act 1996 or any of its successive statue/amendments. The seat of arbitration will be at Noida, and the language of the proceedings will be English. The decision of the arbitrator will be final and binding on the User. Termination Yes, that is correct. The terms and conditions state that Maxpaymoney has the right to suspend or terminate a user's account or usage of services, as well as discontinue providing access to Maxpaymoney services, with or without notice, in its sole discretion and at any time. REFUND POLICY This section outlines Maxpaymoney’s refund policy for subscription plans and failed transactions. Once a user chooses to buy a subscription plan by making the due payment, the payment shall not be refunded under any circumstances. However, Maxpaymoney shall create a user ID in its mobile app/website only after successful KYC verification of the user. If KYC verification is unsuccessful, the user will not be able to avail of the services mentioned in the subscription plan, and no existing balance will be refunded to the user. If a transaction fails due to reasons directly attributable to Maxpaymoney, and Maxpaymoney receives confirmation from the payment gateway, the user will receive an automatic refund to their bank account within 3-21 working days. However, payment gateway charges and applicable taxes will be excluded from the refund amount. If a user has received a successful completion confirmation but not received the services, they can submit a complaint by sending an email to the email ID provided on the website. Maxpaymoney will enquire about the matter and may refund the payment after deducting necessary professional service charges. However, Maxpaymoney’s liability will be limited to providing a valid refund for the corresponding payment received by Maxpaymoney for a particular transaction, and it shall not be responsible for any other claim or consequential liability arising out of failed services on its system. The refund policy is subject to all the terms and conditions stated in the agreement between the user/business associate/retailer/distributor and Maxpaymoney.